Notifications

• What are the Sender Email Addresses for Email Notifications and Exports?

Getting Started

• How can I get a Signed Terms of Service from Zift Solutions?
• How to Submit a Support Request to the Zift Technical Support Team
• Why do my pages show old data?
• Why can't I manage users even though I am an Administrator?
• Help, I can't sign in to my account.
• How to search in Zift123?

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Apps - Extending Zift123

• What Apps does Zift Solutions currently support?
• What exactly does an integration with an App include?
• Do I get marketing automation/social systems reports in Zift if I use Apps?
• Can I use my marketing automation /social systems as I did before I installed the App?
• What types of data/content can I have flow between the Apps and Zift123?
• Are my App settings secure like they are in Zift123?

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Campaigns

• How do I Capture Personal Data Consent as Mandated by GDPR
• What happens to my workflow if I run out of email credits?
• Why can't I personalize certain sections of my syndicated mailing?
• What are the campaign states?
• How do I run my own campaign?
• How are campaigns recommended?

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Analysis & Reporting

• Where can I find my exported reports?
• Where can I find a dashboard for all of my marketing data?
• How can I see who has opened or clicked through my emails?
• Will I receive a daily sales report?
• Will I receive a daily marketing report?
• What are click rates?

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Campaign Marketplace

• How frequently are Ansira Funds Synced?
• What is the Life Cycle of an order?
• What are the Statuses of Orders?

Collateral

• What file types are supported for file uploads?
• How can I personalize my collateral content?
• What are collateral programs?
• How do I find collateral that can be downloaded?
• Can I delete Collateral?

Contacts

• How do I view recent activity on a campaign?
• Why am I not seeing all my companies listed in my reports?
• How do I exclude a specific company's data from reporting?
• How many people can be on a contact list?
• How do I view bounces and unsubscribes from email campaigns?
• What is an acceptable number of complaints, bounces and unsubscribes?

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Email

• Is Zift Solutions a Data Processor?
• GDPR Help Center
• How do I Add a Salutation to my Email?
• What email clients does Zift email content support?
• Can I set the From Address in my emails?
• Are TEST emails included in my email credits?

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CRM Integrations

• Does Zift support MS Dynamics 365?
• Why are my leads not available in my CRM?
• Does Zift123 push leads or contacts to my CRM?
• How do I reformat my Deltek Vision CRM export?
• When are leads synchronized with my CRM?
• Why should I connect my CRM to Zift123?

Leads

• What is a Lead?
• Are deactivated leads added to the Suppression List?
• How do I view the original information from when a lead is first created?
• How are leads synchronized with my CRM?
• Why am I not receiving lead notification emails?
• How does Tele-Qualification Work

Social Media

• Twitter API Limits - User is Over Daily Status Update Limit, Network Twitter
• Why are my Social Media images small?
• How do I Manage Recipients for Social Form Submissions?
• Why do I not have any upcoming Social Media Posts?
• How does auto-scheduling social media posts work?
• What is a social form and how do I use it?

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Web Plugins

• Do I need to Remove my Web Plugin?
• Can I deep link to a microsite?
• Can I personalize my showcase with custom CSS styling?
• What do the web plugin analytics tell me?
• How do I improve the look of the web plugins on my website?

Settings

• How do I integrate Zift with my CRM?
• How can I sign up for or change my email notifications from Zift?