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What are the Statuses of Orders?

The statuses are as follows:

Pending Quotes Submitted by partners and available for applicable agencies to submit quotes for the FSA. The order can be cancelled in this status.
Pending Approval An order submitted by the partner and is waiting to be approved or rejected. The order does not require requesting quotes from agencies. The order can be cancelled in this status.
Approved A quote submitted by the partner that is approved. This is the first status where the agency is aware of the order by the partner. Notifications are sent to partner, agency, and others specifically requested. The order can be cancelled in this status.
Not Started The status is considered Not Started when the order has been approved but not yet executed by the agency. You will receive notification when work begins. The order can be cancelled in this status. The order cannot be cancelled in this status.
In Progress The agency has started working on your order and will notify you if you need to take action. The order cannot be cancelled in this status.
Waiting for Partner The agency is not working on the project but is waiting for you to provide information so they can complete the work. The order cannot be cancelled in this status.
Scheduled The agency has completed all work on this order and has scheduled it execution. The order cannot be cancelled in this status.
Executing Your order activity is currently executing and collecting stats. The order cannot be cancelled in this status.
Complete The status the agency sets on an order to indicate they have finished work. The order cannot be cancelled in this status.
Cancelled Both the partner and agency have an opportunity to cancel the order. The partner may decide not to accept the quote from the agency. The agency may decide not to participate in the quoting process. Either party may decide to cancel for various reasons.  
Archived The agency archives the order after it is completed or cancelled. Archiving the order removes it from the Manage Orders view. The order cannot be cancelled in this status.

 

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